Team One Solutions

Women’s Medical Assoication – Greenbrae, CA – NEC Univerge SV8100 Installation

bjsvec — Wed, 13 Aug 2008 22:20:53 +0000

In mid August 2008 Team One installed a new SV8100 for Women’s Medical Association. We replaced their older NEC system that had reached discontinued status and included an old OS/2 based voice mail system. The installation was completed in one evening so employees and customers would not notice any interruption,

Among the many benefits of the new system came a cleaner, greener and more organized phone and data closet. The old system was comprised of three separate components one attached to a wall, one on the floor and one on an equipment rack. The new SV8100 installed cleanly into a new 19″ rack clearing wall and floor space in the room.

Before:

After:

Berkeley Repertory Theatre – Berkeley, CA – Zultys MX250 and Norstar integration.

bjsvec — Tue, 29 Jul 2008 18:17:46 +0000

At the end of July 2008 Team One installed a new Zultys MX250 for Berkeley Repertory Theatre. This system was integrated with the existing Norstar system to ensure a smooth and controlled migration from their legacy system to their new state of the art VOIP system. The PSTN service was converted from PRI to SIP and the SIP trunks were programmed to work with the Zultys. Then we integrated the Zultys and Norstar via PRI tie trunks so that users on wither system could call each other or in and out of the system. The Zultys system includes full call center capability that will enhance the service of the existing box office call center. This unique implementation allows them to migrate at their own pace and within their budget. Eventually, all users and departments will migrate to the VOIP system and then the Norstar can removed from service.

Achievo – San Ramon, CA Nortel Move

bjsvec — Sat, 31 May 2008 02:49:43 +0000

Team One relocated a Nortel BCM400 system for Achievo to a new class A office space in Bishop Ranch, San Ramon, CA. The system was completely removed, relocated, reinstalled and tested in only 4.5 hours. Achievo is a global offshore software and information technology-outsourcing provider. They plan to upgrade to current 4.0 software in the near future.

D.O.T. and FHWA Nortel Upgrades

bjsvec — Wed, 28 May 2008 18:42:55 +0000

Team One recently upgraded software on two Nortel BCM400 systems for the Department of Transportation and the Federal Highway Administration in San Francisco from 3.7 to 4.0. This brings these federal agencies systems to the current Linux based software release. In addition, the FHWA system was field upgraded to be redundant by adding dual hard drives, power supplies and fans. Both systems are located in the same phone room and tied together via VOIP trunking to allow the agencies to communicate seamlessly via their independent phone systems.

Here is a picture of their systems:

Seneca Center, San Francisco Nortel Upgrade

bjsvec — Mon, 19 May 2008 18:31:17 +0000

Seneca Center has many sites around the San Francisco Bay Area. Their San Francisco Connections office has grown rapidly and they outgrew their Norstar CICS recently. Team One installed a new, fully redundant Nortel BCM400 to allow future growth for this location. A major advantage of this upgrade was that the end users were ale to keep their existing phone sets. This means that no new phone set investment was required and no new employee training either. The upgrade went smoothly and the end result is a larger more expandable system with no interuption to customer or employee productivity.

Here is a picture of the Norstar we removed. They plan to reuse it at another office in the future.

Here is shot of the administration interface on the new BCM400:

LS9 – South San Francisco Nortel Upgrade

bjsvec — Wed, 09 Apr 2008 23:33:57 +0000

In April 2008 Team One upgraded a Nortel MICS and Messaging 150 system to the latest software. The MICS is now running 7.1 and the Messaging 150 is running 3.1 This allows them utilize T24 add-on modules for their receptionist and Unified Messaging clients for select users. The upgrade only took a couple hours and went smoothly. LS9 is a biotech company involved in the emerging biofuel industry.

Here are some pictures of the facility.

United Textiles, Inc. – San Leandro, CA Nortel Installation

bjsvec — Mon, 18 Feb 2008 17:08:29 +0000

At the end of January 2008 Team One installed a new Nortel BCM50 for United Textiles’s new warehouse and offices. The installation went well and included a new voice and data service that was seamlessly transitioned from their old office to new. This system includes a remote worker that is using a Nortel IP phone in her home.

Their business is rags and their warehouse is full of them:

Sorted, wrapped, packed and ready to ship somewhere..

Chinese Christian School – San Leandro, CA Nortel Upgrade

bjsvec — Thu, 31 Jan 2008 18:20:59 +0000

In mid February 2008 Team One removed a very old intercom system and upgraded an existing Nortel system to add new telephones in every classroom. In addition the existing paging speakers were reused and integrated into the telephone system paging system. This allows teachers and staff to make campus wide pages from any telephone in the school. This was important for the school to comply with new emergency standards. Team One also upgraded the Norstar voicemail and KSU to the latest software versions ensuring continued Nortel support and general system reliability.

The old intercom system:

Dennis, a Team One technician using existing intercom wiring to extend new Nortel Phones to classrooms:

The expanded and upgrade Nortel system. This system has been in constant operation for about 15 years!

Chatham School District – Alaska – Multiple Nortel Installations

bjsvec — Wed, 29 Aug 2007 19:44:49 +0000

In August 2007 Team One Solutions installed several Nortel BCM systems for the Chatham School District. Installations were done in Angoon, Gustavus, Tenakee Springs and Haines Alaska. These are all remote areas outside of Juneau only accessible by sea plane or ferry in good weather.Here is a view from the district office in Angoon near the water.

Robla School District – Sacramento, CA – Multiple Nortel Installations

bjsvec — Wed, 25 Jul 2007 23:11:26 +0000

In the summer of 2007 Team One replaced aging Norstar systems with state of the art voip capable BCM systems for the Robla School District in Sacramento. The installs went very well and the district hopes to install two more systems at other schools in the near future.Here is a picture of some “interesting” pre-exisiting cable infrastructure we had to deal with at one of the schools.