At the end of July 2008 Team One installed a new Zultys MX250 for Berkeley Repertory Theatre. This system was integrated with the existing Norstar system to ensure a smooth and controlled migration from their legacy system to their new state of the art VOIP system. The PSTN service was converted from PRI to SIP and the SIP trunks were programmed to work with the Zultys. Then we integrated the Zultys and Norstar via PRI tie trunks so that users on wither system could call each other or in and out of the system. The Zultys system includes full call center capability that will enhance the service of the existing box office call center. This unique implementation allows them to migrate at their own pace and within their budget. Eventually, all users and departments will migrate to the VOIP system and then the Norstar can removed from service.
